F450 Privacy Policy – Our Commitment to Protecting Malaysian Players' Personal Data

f450 collects various types of information from you when you register, use the platform, or interact with our services. All data is collected on the basis of your explicit consent and for legitimate purposes. The following are the categories of information we may collect:

f450 collects your personal data through several different methods. It is important that you understand each of these collection channels so you can make informed decisions about the data you share with us:

• Account Registration — When you complete the registration form on f450, you voluntarily provide basic information such as your name, email, phone number, and date of birth.
• KYC (Know Your Customer) Process — To comply with anti-money laundering legal requirements, we may request identity verification documents such as a copy of your IC or passport and proof of current address.
• Financial Transactions — Every time you make a deposit via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or FPX (Maybank2u, CIMB Clicks), transaction details are automatically recorded for audit and security purposes.
• Platform Usage — Our system automatically records your gaming activity, including slots played such as White King, Super 7s, or Ninja vs Samurai, session duration, bet amounts, and the outcome of each session.
• Support Communications — When you contact our support team f450 via live chat, email, or any other channel, those conversations are recorded for quality control and dispute resolution purposes.
• Cookies and Tracking Technologies — Our platform uses cookies and similar technologies to remember your preferences, analyse usage patterns, and enhance your experience. (Further details in Section 8.)

f450 use the personal data we collect only for lawful and transparent purposes. We do not use your data for any purpose other than those stated below without first obtaining your additional consent:

• Account Management — Creating, maintaining, and protecting your account on f450; processing logins and verifying your identity during each session.
• Transaction Processing — Processing deposits and withdrawals via your chosen Malaysian payment method; generating transaction records for your reference.
• Gaming Services Provider — Ensuring all games run smoothly, maintaining your game history, and accurately managing your account balance.
• Legal Compliance — Fulfilling KYC requirements, anti-money laundering (AML) obligations, and reporting duties to the relevant Malaysian authorities.
• Platform Security — Detecting and preventing fraud, account misuse, intrusion attempts and activities that violate our Terms & Conditions f450.
• Customer Support — Enables our support team f450 assist you effectively when you contact us regarding any issue or enquiry.
• Responsible Gaming — Monitoring gameplay patterns to identify signs of problem gambling and reaching out to members who may need help or support.
• Product Improvement — Analysing usage data in aggregate (not at an individual level) to understand player needs and improve platform quality f450.
• Service Communications — Sending important account-related notifications such as deposit confirmations, security alerts, and updates to our Privacy Policy or Terms & Conditions.

f450 does not sell, rent, or share your personal data with third parties for their own commercial purposes. This is an absolute, unwavering commitment. However, in certain circumstances, we may need to share some of your information with the following parties:

• Payment Service Providers — Payment gateways processing DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX transactions receive only the information necessary to process your transaction. They are bound by strict confidentiality agreements.
• Game Providers — Game developers who provide slots and other games for the f450 may receive statistical game data required for RTP and RNG verification. This data contains no personal information that could identify you.
• Technology Services — Cloud infrastructure providers, cybersecurity systems, and analytics tools we use to operate the platform are bound by data processing agreements that comply with Malaysia's PDPA.
• Malaysian Authorities — In situations required by Malaysian law, a court order, or a legitimate request from a law enforcement agency, we may be required to disclose the necessary information.

Protecting your personal data is the highest technical and operational priority at f450. We continually invest in best-in-class security infrastructure and practices to ensure your information remains protected at all times:

• 256-bit SSL Encryption — All communication between your browser or app and the f450 is protected with 256-bit SSL encryption — the same standard used by leading Malaysian banking institutions.
• Stored Data Encryption — Sensitive data stored in our databases, including passwords (stored in hashed form), is encrypted using the latest industry-standard encryption algorithms.
• Two-Factor Authentication (2FA) — f450 offers two-factor authentication to add an extra layer of security to your account beyond your password alone.
• 24/7 Security Monitoring — Our cybersecurity team continuously monitors the platform to detect any suspicious activity, intrusion attempts, or anomalies that may indicate a potential data breach.
• Strict Access Controls — Only f450 staff f450 who require access to specific data in order to perform their duties are permitted to do so. All access is logged and audited on a regular basis.
• Regular Security Testing — We conduct regular penetration testing and security audits by independent third parties to identify and address any system vulnerabilities.

While we take all reasonable precautions, no security system is entirely foolproof. We encourage you to take your own protective measures as well, such as using a strong and unique password, not sharing your login credentials, and promptly reporting any suspicious activity on your account f450 yours.

f450 only retains your personal data for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal requirements. The following is a general guide to retention periods for different data categories:

• Active Account Data — For as long as your account remains active at f450, your basic profile data will be retained to allow you to use our services.
• Financial Transaction Records — Deposit and withdrawal transaction history is retained for a minimum of 7 years from the transaction date, in accordance with Malaysia's financial and taxation legal requirements.
• KYC Data — Identity verification documents are retained for a minimum of 5 years after the business relationship ends, in accordance with Malaysia's Anti-Money Laundering Act requirements.
• Security Logs — Activity and security logs are retained for 2 years for investigation purposes should any security issues or disputes arise at a later date.
• Data After Account Closure — When you close your account f450, personal data that is no longer required will be deleted or anonymised within 90 days, except for data that must be retained to fulfil legal obligations.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a member f450 holds several important rights regarding your personal data. f450 respects and fully facilitates the exercise of these rights:

Platform f450 use cookies and similar tracking technologies to enhance the user experience, analyse platform performance and maintain the security of your session. The following are the types of cookies we use:

You can manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the platform f450. Security and session cookies are mandatory to ensure a safe gaming experience and cannot be disabled without affecting your ability to log in to your account.

Platform f450 is a service restricted to individuals aged 18 and above only. We do not knowingly collect, process, or store personal data from individuals under the age of 18.

If we discover that we have inadvertently collected data from a minor, we will take immediate action to delete that data and terminate the associated account. Parents or guardians who become aware that their child has registered at f450 without consent are requested to contact us immediately at [email protected] so we can take the appropriate action.

Platform f450 may contain links or integrations with third-party services necessary for our operations, such as the DuitNow payment gateway, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX banking.

When you are redirected to these third-party websites or services during the payment process, their respective privacy practices will apply. f450 is not responsible for the privacy practices or content of such third parties. We encourage you to read the privacy policy of every platform you use for your own financial transactions.

Third-party service providers working with f450 bound by strict data protection agreements and are only permitted to use shared data for the purposes agreed upon.

f450 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, Malaysian legal requirements, or platform improvements. All amendments take effect upon publication of the updated version on this page.

The "Updated" date at the top of this page reflects the date of the most recent revision. For material changes (i.e. changes that significantly affect your rights or how we use your data), f450 will endeavour to notify you via your registered email or a prominent notice on the platform's main page at least 14 days before any amendments take effect.

If you have any questions, concerns, or complaints regarding how f450 handle your personal data, or if you wish to exercise any of the privacy rights set out in this document, please contact us through the following channels:

• Privacy Email: [email protected] (please state "Privacy Inquiry" in the email subject line)
• Live Chat: Available 24/7 on the f450 for immediate enquiries
• Response Time: We will acknowledge receipt of your privacy enquiry within 3 business days and provide a full response within 30 business days

We take all privacy complaints seriously and will investigate them thoroughly. If you are not satisfied with our response, you also have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) in accordance with your rights under the PDPA 2010.